Kellie Cloud Review of RoomStore
I'll start by saying I bought a $500 ottoman. My f...
I'll start by saying I bought a $500 ottoman. My friend and I walked in to a sea of sales people ready to jump. One did. We walked by no less than 15 other sales people. Granted, it was the 4th of July so they were probably expecting a crowd. Our guy was less than genuine... being a sales person myself, I have high expectations for someone I'm about to drop money with. He seemed irritated I was asking questions that he was unable to answer. At one point, I assume when he "assumed" he wasn't going to make a sale... he left us. After me hovering for about 15 min while he waited at the door for the next victim, I went and got a different sales person and asked if someone could help me because I wanted to buy something. About that time, the original sales guy magically showed back up. If I could give any feedback to management is at least disguise the fact your team works on commission. None the less, they had the product I wanted so I bought it. Delivery scheduled for Thursday. I'll update when we see how that experience is. Oh. And they Automatically added the stain protectant without asking. I would have added it regardless, but definitely feel the sales approach of it should not be assumptive.
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