L

Lou Carter

3 years ago

This zoo is in great need of repairs. The tram was...

This zoo is in great need of repairs. The tram was awful. The universal joint knocked so loud that we could not hear anything the guide was saying. No effort to spray massive amounts of duck feces off the walkways. But the worst thing of all was the HORRIBLY rude girl that worked the paddle boats. She obviously had a knee injury. Probably didn't want to be at work. We approached the paddle boats to take an enjoyable trip across the pond. A rope was up preventing us to enter. She is standing there, so naturally we ask. "What time does this open?" She barked "In a bit!" We pressed on to ask when should we come back. She rudely barked again "In about 15 minutes." She was very rude in her instructions about the paddle boats. She never smiled nor spoke in a friendly manner whatsoever. We had to pay extra for the paddle boats and expected a nice experience. I can over look the need of repairs and lack of cleaniness, lack of funds and short staffed. But, I will NEVER pay to be treated like we are intruding at this facility again. I do have to add, all other employees were nice.

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