Kisha Daniels Review of Delta Edmonton Downtown
I would have given a 2.5 out of 5 if I could why? ...
I would have given a 2.5 out of 5 if I could why? Because I give it a 2, and my husband gives it a 3. Here is our experience : I will start with the good. The staff at Delta Edmonton Centre Suite are awesome very accommodating, polite, and friendly. They are very apologetic about the state of the hotel, and are honest about the short comings. The manager did comp. our parking so that was nice. They are quick to invite you back when the hotel will be finished upgrades by the end of 2016. The hotel its self is relatively clean, the rooms are definitely clean. Now that I am done with the highlights on to the not so good stuff. When we arrived we were informed that we would have to pay for over night parking so that was an unexpected expense. Next we entered the 1980's when we opened to our room. The spa tub was surrounded by dated looking marble tile, and mirrored walls. The furnishings were dated, the fixtures were also dated. The small tube style TV was located in a cupboard that you can only comfortably see from the left side of the bed, because of the doors on the cupboard. The coffee maker offers you a not so environmental friendly paper cup, and just one so I guess if you come as a couple like we did you have to share. The bathroom while clean was dark, and my husband found it hard to see well enough to shave in. The spa tub had obviously not been used in a while, because even with the water above the jets it sprayed the walls. The comp. Breakfast was okay except that the menu in the room is not the same as in the actual restaurant. Also my husband was served soured cream for his coffee. My French toast was made on the same grill as my husband's garlicky potatoes so that was kind of gross. In comparison; we recently stayed at the Radisson in Calgary paid the same for their spa room, and it contained a full body spray shower, heated floors, an air tub, two flat screen tv's one in the living area, and one in the bedroom. Two bathrooms, and is updated, well lit, and clean. For what is supposed to be a higher end hotel at $200+ a night, Delta and their "spa room" I would argue is NOT worth the price or the stay in its current condition.... Keep looking!
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