The hotel itself was amazing my sisters and i rece...

The hotel itself was amazing my sisters and i recently did a girls trip to New Orleans for the Essence Festival and the stay started off great until the next day when we asked for extra towels and was told we needed to call to request our room to be clean...well when we did call the rooms wasn t clean and towels where never brought...the last day went requested a late check out and the front desk told us 2pm well as you know the last few days was nonstop so we decided to sleep in a little and then there was a knock on our door at 11am saying check out is at 12pm we told the lady that we had late check out at 2pm she instantly got an attitude with not only myself but with the other members of our party(we had three rooms)....so just that alone left a sour taste in my mouth about your services but the bell desk and bellman where amazing...only thing i would recommend is you guess have more security at your doors because coming in and out of your hotel with people trying to sell you stuff or just men that are very disyto women because they don t want to talk to him is a bit much...I ve noticed other hotels in the area didn t have this problem..we paid really good money to stay in your establishment and to have these issues are Unacceptable.