Phillipa Iseigo

Review of qualia, Hamilton Island

It is beautiful, and there's some great staff ther...

It is beautiful, and there's some great staff there, but it's largely filled with backpackers in nice shirts. There's just a lot of gaps in the service and training that I would've expected from a resort of this level. Every day a couple of things would go wrong. A little more training and QA could go a long way.