Vanessa Howell

Review of The Drake Hotel

I would never stay at this hotel again and would n...

I would never stay at this hotel again and would not recommend it to anyone I know. The only saving grace was that the staff was very friendly and helpful. I stayed 3 nights for a conference March 2018.

Lighting in my room was really dark especially around the desk area. It was just really dark on the right side of the room. I was able to get a lamp which was great but had to request it - very inconvenient. It was interesting that the room next to me (a colleague's room) was very vibrant with lighting more updated furniture and decor. It was very inviting. I felt like the lighting and decor in my room is from the 1950's. I am very disappointed.

-The first morning I tried for 10 minutes to get the iron out of the caddy but to no avail and had to call the front desk for assistance. The maintenance person had to use a lot of elbow grease to get it out and he said that it was old and needed to be replaced. He did replace it thankfully but yet another inconvenience.

- The same morning I had trouble with the shower of handle got stuck in the on position. I was so frustrated, I had to hit the handle with my fist several times to get it to loosen an the turn off the water. That night a maintenance person was sent to take a look at it.

-The first night I turned the heat up because it was very cold and then heard what seemed like bathroom activities above me then I heard I water seem to run down the wall towards the heater an then it kicked on. It just wasn't good sound and I was confused. at this point I felt like I was having to remodel an old house!

- It was really hot a lot in the rooms where our training is taking place.

All in all it was a horrible experience that I wouldn't want anyone else to have to suffer through. Do yourself a favor and stay at the Hilton across the street.