casey kite Review of Jim Butler Chevrolet
This place left a sour taste in our mouths. We had...
This place left a sour taste in our mouths. We had recently totaled out our new car and needed a new one. We were "pre-approved' for a loan, but no amount was given. We came in test drove a few vehicles, found one we liked and started the paperwork on it. Was told the bank was closed we could take the car home for the night and someone will call us in the morning. NO ONE ever called. I called and left my salesman a message. Found out later after I never got a return call that he was off. The finance guy was not helpful. Never asked for any additional info in regards to our loan. We get there to return the car and we see our salesman test driving a car with a customer. We were never brought into anyone's office. The finance guy told us we either needed 5 grand down or a co-signer right out in the showroom. There were people all over. Talk about being humiliated and feeling little. They made us feel that because we weren't approved for an amount they liked we weren't worth their time anymore. The finance guy just told us that and walked away. We found 2 cars that were in our price range and were told we would get a call in the morning. Guess What?? No call. The 1st call i received was from the original lady Samantha. I told her how we felt and conveniently our salesman called us back. Supposedly they were working out a deal on one of the vehicles. This was at 1pm. He didn't call me back until 5pm and by then we had already purchased a car. from a different dealership. I feel we were treated like we were not worth your time because our loan amount wasn't a super high dollar amount. No effort was made to get our business. I will NEVER be back. But i'm pretty sure you all really don't care!
****This was the 1st and last time i've ever been in your store and it was my husband Aaron and I..not just me!****
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