Julia Joyner

Review of Holabird Sports

Today we received a product that was damaged in sh...

Today we received a product that was damaged in shipping. It was a very special gift my son was giving to his girlfriend for her upcoming birthday. We hadn't been able to locate it locally due to the popular color. We ordered it though Amazon and didn't realize it was a third party transaction until I called Holabird Sports (the name on the label) to check on how to return it. I was a bit freaked out that there would be a problem with the third party part. Debbie was awesome in processing our problem and making sure I had a return label and would get the new one by the date I needed. Plus she offered to send some free items with the replacement. She went out of her way to assist from the start and I was able to relax. Now I will keep them in mind when I need to order other sporting goods!!