Gregory Burnett

Review of HYATT REGENCY NEW ORLEANS

It's good for the cost of the room (convention rat...

It's good for the cost of the room (convention rates). The service is solid. The building looks great. The rest... well... 1. Design: felt like a rat maze. 2. Trap: Felt like you were almost trapped into highly priced average food selections... difficult to find your way out. 3. Rooms: average at best. 4. Pool: very basic pool. expensive bar. EXTREMELY loud HVAC as your background noise. 5. Upgrades: They keep trying to 'upgrade' you to things that don't really matter... like a 'dome' view etc... it was strange for a luxury property. It wasn't a BAD experience... just so many disappointing issues that were below expectations .