ME Alim

Review of HYATT REGENCY NEW ORLEANS

Worst hotel experience ever. First they checked me...

Worst hotel experience ever. First they checked me in at a handicap accessible room. I asked to change so it is available to someone who may need it. They gave me a lower level room right next to machineries and facing the bar. The noise from the machines will give you an instant headache! Not to mention the bar full of young loud drunks! So I asked to move again.
They gave me a room this time with half a shower curtain and no hot water!!!
I called and told them I had to take a cold shower because I didn't want to be late to work. They promised to fix it and never did!
I call and wait for the manager to help and he says it's the first he has heard of this issue and will send an engineer "if there really is an issue".
Waiting for an engineer for over an hour. And no one has showed up yet. I am late to work!
By far the worst hotel ever. Only looks good but service is worse than a motel!