UPDATE (8/31/15): I called on repeat until I reach...

UPDATE (8/31/15): I called on repeat until I reached a live person. She apologized and said it had just not gotten shipped and that she'd send it 2-Day Shipping. I did receive it and the product is as promised. Later that day, I finally got a call back regarding my voicemail. I appreciate that the gal I spoke to resolved the issue, but it's still ridiculous that I should have to call a dozen times to get my order shipped. I still would not recommend purchasing from their site.

(8/26/15) Repeat of everyone else's reviews. Ordered online over a month ago and they charged my card right away, but items STILL have not shipped. Really?! They don't respond to emails, an actual person never answers the phone regardless of time of day, no returned messages.

Don't bother. Didn't realize I need a million YouTube subscribers to get product I've paid for.