Angel Cao

Review of Sheraton Gateway Los Angeles

To be honest, it was not that nice staying there a...

To be honest, it was not that nice staying there and I was wondering was that a real Sheraton. The staffs there looked not that friendly and not helpful at all. They couldn t solve any problems and told me that nothing they could help. I m wondering if it s professional or appropriate to say that to their costumers even they didn t try to solve the problem. Most horrible thing was that one night at about 12am, a lady opened my door and suddenly came into my room. Luckily my husband heard that and woke up. When the lady saw him she said sorry and left. I never met this situation before at other hotels. I felt really unsafe staying there. Anyway, it is not worth that money to stay at that 4 star hotel like that. So disappointed about it.