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Nice facade hiding the health care facilities. Doc...

Nice facade hiding the health care facilities. Documentation is a concern. My mother is currently in the nursing wing for hospice. The hospice staff from Presbyterian and I are having a hard time getting basic information. How many times and how much has she eaten. When and how much medication has she received when it was as needed. We are paying a high rate for this care and we the family have no idea what and if the standards are being met. They say that they check every two hours but there isn't a way for families to know when was the last check. Many residents are parked in front of a tv in front of the nurses station during the day. Is this how they are meeting the check in requirements? I don't know.

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