Harry Hutton

Review of Berlad Graham LLP

Florence! If you're lucky enough to get a reply on...

Florence! If you're lucky enough to get a reply on any one of the many chasing emails you'll have to send, be sure to expect it to include little information, with unprofessional remarks. Florence was working on behalf of our seller. Us being the buyers. The sale took 9 months to go through, admittedly not entirely Florence's fault, but my god she did not help. We were surprised if we would receive a reply from Florence within 2 weeks. She did not answer phone calls to our solicitor, nor did she return them. If ever I go through the conveyancing process again, If in the unlikely event Florence is working on behalf of the seller, I shall walk away immediately. She was that bad! We had to rely on the estate agent to chase the seller, to then chase Florence. Feedback from my solicitor and the estate agent both reflect this review. From other reviews I've read on Berlad Graham, they have a good team. However if you're unlucky enough to get Florence, pray your sale is easy. When the going gets tough, Florence goes absent.