A. Cam

Review of Essentials Spa and Salon

2/22/17. I purchased a couples massage through Gr...

2/22/17. I purchased a couples massage through Groupon which included hot stone, aroma therapy, and pineapple sugar foot scrub. My wife and I were really looking forward to it. Upon arrival, The receptionist immediately tried to upsell the same services that we already paid for through Groupon. The waiting area was very nice and the staff were pleasant. Unfortunately, the positives end there. The massuses had clearly had a long day. My 'massage' consisted of an aggressive rub down with lotion. Although, I filled out a form identifying which areas I needed to have worked, she clearly didn't read it. No muscles were worked. My wife's masseuse kept rubbing her shin bones causing pain. The 'aroma therapy' portion of the session consisted of the masseuse placing anise oil on her hands and holding them just over my nose. The pillowcase she placed over my eyes during this process slipped off and revealed that I was basically smelling oil off a stranger's hands. That was weird. I've had aroma therapy massages before and it was never like this. The hot stones started to burn and it took extra time for her to address it after I told her about it. We will certainly never return as we did not receive the professional massages we paid for. I don't think Groupon is the way to go for massage services. Incidentally, Groupon did not resolve this issue despite contacting the right afterward. You are better off paying the extra money to go to a professional massage therapist.