J

From the first contact on live chat.. (even out of...

From the first contact on live chat.. (even out of hours!) These guys have been fantastic. Their customer understanding and service is brilliant. I bought two Fanatic Ray Air Premiums 11'6" and 12'6" as the 11'6" was out of stock, I phoned them and was offered multiple ways to pay and had my 12'6" delivered the next working day.. well after someone got a toasting for missing my order that day! Even with this they called me to update me of this little faux pas (keeping me informed was the best thing to happen rather than saying the delivery company had messed up, or other random excuses other companies make up. A big thank you for that). With the 11'6" on back order they delivered it to me the day after they had them back in stock.
The dpd delivery service they use is informative to the delivery hour. Can't get better than that. It's the finishing touch to an outstanding service.
Love our new boards and thanks for the tremendous and honest service.
Keep up the good work.
Mr J Moore

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