radio exec

Review of Orem Mazda

I accompanied my sister on her visit to the dealer...

I accompanied my sister on her visit to the dealership to look at a specific car which she had vetted on the website. After promptly being greeted by salesperson Ryan, he checked into the vehicle we were inquiring about and regretfully informed us that it had been sold that morning. He offered to help us locate a suitable alternative so after listening carefully to my sister as she offered specifics about the make, model and trim level of her desired Mazda, he got right to work and located it at a different dealership in Bountiful. With the help of Sales Manager Justin, Ryan had the vehicle delievered from Bountiful to Orem in what seemed to be no time at all! My sister test drove it, and several other cars that afternoon and ended up making an offer, to which we had the pleasure of a reply from Justin in the Sales Manager's office. We had a lively but respectful and educational debate about the value and price. The sincere effort that Ryan gave that day on behalf of my sister and finding the right vehicle at a fair price was complimented by Justin who went the extra mile to earn our trust and our business and after agreeing on the terms during the last minutes of the business day and to everyone's satisfaction, [he] Justin chose to stay and assist Ryan prepare the paperwork and the vehicle for delivery and has indicated that they will follow-up on the navigation chip which we were told would be provided to us within a couple days. Thank you Ryan and Justin for taking such good care of my sister. You're both awesome!