nicholas hanson Review of VIZIO, Inc.
This is a terrible company with terrible customer ...
This is a terrible company with terrible customer service. In the beginning of May we started a claim with our 70 tv because the sound went out. They started a claim and said they would replace it under warranty. Cool. So they shipped one out with a third party company, pilot, a company I have never heard of. They shipped the tv to Phoenix and the tracking number said out for delivery. I called because I don t live in Phoenix. When I told them where I lived, they told me they don t deliver to my area. They then shipped it back. Vizio sent it out to another third party, Manna, (another company no one has ever heard of) and manna gave me a delivery window of 6/17 to 6/21. Absolutely not. Manna sent it to yet another shipper, Elite (you guessed it, another non brand name shipped) who says that due to my rural area (YUMA) they wouldn t be able to deliver it till 6/14. So here we are, memorial weekend with no working tv. I have spoken to several supervisors and they all want 24-48 hours to look into the situation and they will get back to me. Worst service ever. I will never, ever again buy anything Vizio.
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