S R Review of Banyan Tree Al Wadi
Stayed at the Al sahari tented villa -
Stayed at the Al sahari tented villa -
First day - electricity goes bust and the maintenance team take hours to fix it as a result ruining our plans for the evening .
Inconsistency in food served in our villa everyday - no steak sauces served with the steak and no bread basket on day 2
Mattress looked like they haven t been replaced in ages with torn sheets , unclean carpets , The television remote and the land phones were not cleaned / sanitized as they looked filthy .The alcohol / beverages were never chilled as the mini fridge didn t function properly . We kept waking up in sweats in the middle of the night due the air-conditioner not working optimally .
All In all not something you would expect from a 5 star property ! The General manager of this resort is not someone who takes action as there were no apologies nor a call from her side to check if the issues were resolved.
A Very disappointing experience!
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