I thought that we had a very nice agent helping us...

I thought that we had a very nice agent helping us find our new rental home. Turns out she was the most inconsiderate and rude mannered individual. After telling us she would accept our application two days ago she did not call me to inform us that they had rented the property to another person. Instead she waited until I had all of paperwork together and I had to call her. She then snapped at me that they had already rented the property and shes sorry and then hung up in my face. I will never use this management company again simply for their poorly executed mannerisms.