I would not recommend this theatre to anybody. The...

I would not recommend this theatre to anybody. There are over 50 theatres around the West End where you can have a good time and not leave crying and upset because you were 10 minutes late, staff was rude and you were not allowed to get to your seat. I understand there are rules in place but as staff you have to be polite with people and there is a mannered way to address them. After all we pay you by buying your tickets.
Extremely rude staff and manager Mark Stradling who took days to reply to my complaint was very abrupt.