I am writing this from a personal and business per...

I am writing this from a personal and business perspective. Personally we have had for many years a water softener and a RO water system obtained from US Water. Both systems are virtually trouble free needing only salt in the softener and filter changes in the RO system. Service has been minimal, but always prompt and reasonable. Personally, we are extremely satisfied, and US Water is the best water service company we have experienced through our years of home ownership.

Secondly, my job includes overseeing building operations that encompasses multiple needs for filtration, softener, and special applications. US Water is the best that I have encountered with not only providing the right system for the need, but also bringing new innovative technology for special applications. Any vendor who happens to provide a good service or product that works well can earn a 5 star rating--meaning that even a bad vendor can sometimes score very high points. However, the true proof of a vendor's product and business character are two fold.

1.) Can they specifically solve my water problem?
2.) What happens when something goes wrong?--and given enough time there will be a need.

I can truthfully say from experience that the answer to both of these questions is 5 star in every situation--even to the point of US Water going over board to make sure the situation is solved that includes follow up.

I don't write many reviews, but when a vendor stands out as exceptional I think the kudos need to be publicized. Thank you US Water Team!!