Avoid these guys like the plague. Been without a b...

Avoid these guys like the plague. Been without a boiler for a month, which means no hot water or heating. I have a long term illness and also have a two year old. Its getting to the winter now so we have had a big temperature drop. Our property manager wendy, denied knowing anything about the broken boiler even though we gave her the full gas safety check report that clearly stated UNSAFE TO USE. We have been without a boiler since 28th of September. It is now 29th of October.

There are also around 10 or so other repairs which need doing, such as an UNSAFE balcony. A broken window which cannot close and can be pushed open easily which leads access to the unsafe balcony. Network homes are aware of all of these issues and have been for months, however no action has been taken.

There is more than half of the properties in our building that have serious issues going on. Holes in the ceilings, regular leaks and flooding when it rains and so much more.

Network homes have been unhelpful, rude and had a whole lot of attitude throughout the whole time. A little tip for anyone using this service. NEVER talk on the phone, they will lie and lie and deny and deny whatever you say. Get everything in WRITING. We are even debating legal action because of the severity of the situation.