S

I will start off by saying this review is for the ...

I will start off by saying this review is for the service department. I did purchase my vehicle from here and the sales department was fantastic. I went in for routine maintenance (had to schedule days in advance of course) and it was fine just another oil change. Probably took a little longer than most places but they were busy no big deal at all. I was ushered in & out, little detail about what was done but again, no big deal just a standard service. But oh wow, the aftermath was something like out a stalker movie. Numerous emails and texts asking me to please rate my experience (all saying please, nothing short of excellent , of course). My experience could not have been more mundane. It was not a bad experience, it was not a great experience. They wanted nothing short of an excellent experience so I though I d do them a favor by not rating them at all all good, right? Absolutely not more and more emails requesting a review. I gave them a middle of the road review and also expressed my agitation at the overwhelming requests for a review. Guess what five minutes after submitting the review, a call from someone at the dealership questioning my review as if I d surely made a mistake. Lord have mercy, all I wanted was an oil change, not a long-term relationship (STALKER!). If you want expensive, slow service that you have to schedule and you don t mind writing bogus reviews so shake the stalkers, this service department is for you! Seriously, please lose my email & phone #!!! There it is, your much sought after review.

Comments:

No comments