Went to the Walker and had the coldest night. The ...

Went to the Walker and had the coldest night. The heat never came on. After I called three times and told them we need to leave they sent the bellman to reset the thermostat. It was so cold we had to leave. We could not wait to be outside where it was warmer than the room. Don't stay here in the winter or spring or fall and probably the summer unless you have the thermostat checked when you come in. I guess that's typical for guests to ask for when they check in.