I come to emergency room in severe pain couldn't m...

I come to emergency room in severe pain couldn't move my shoulder my arm the pain was horrible I was waiting in emergency room for 3 hours in so much pain no one even ask me if I was ok or if I need anything at all I had very bad experience I will never come back here again ever that's was very bad no one cares about ur pain everybody so rude at front desk it's redicoulos still waiting I didn't even went inside the room yet why the call it emergency room if u in lot pain u have to wait 4 hours