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WARNING: Waited patiently to speak with the recept...

WARNING: Waited patiently to speak with the receptionist in the emergency Dept. to check wait times if my daughter would be seen quicker at this hospital rather than Providence.(due to the urgency I felt) The receptionist interrupted her own conversation and upon asking how many people were currently waiting between the divided waiting rooms, I was met with hostility and told "just a few. U need to just sign in and wait like everyone else" with a snotty disrespectful attitude. I told her she had no reason to speak to me that way and I would like her employee number or name to file a complaint. She then refused to provide that and said "do you want your child seen or not?" Security then came out and I told them I was requesting her information and she was refusing to provide it. The receptionist then rolled her eyes and told me I needed to just sign in at which point I decided I seen enough to know how their treatment of patients were going to be and would take my 10yo daughter elsewhere. This hospital used to be top of the line treatment. Has became trash over the past few years especially! I wouldn't recommend this hospital to anyone! Providence hospital is 5minutes up the road and much more caring and professional at what they do.

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