Wow this place has really gone down hill over the ...

Wow this place has really gone down hill over the years. I've been a customer for 10 years and today my husband was met with rude and childish service advertisors after he went in to inquire about a part they said they were ordering for me WEEKS ago. One service advisor literally said he was too busy to help him because he was "planning his day", yet proceeded to strike up a conversation with someone else right after.

My husband was told to ask another service advisor for help, and that advisor literally locked his computer and walked away upon overhearing this.

For the amount of money we've spent at Midtown Honda over the years, this behaviour is abhorrent. We won't be returning.