Experience from sales through 2 years of disappoin...

Experience from sales through 2 years of disappointing service, can't think of a single positive experience.

Bought new 550i M with no trade in and no negative equity. Somehow, 2 years later after driving only 15K miles, they tell me this car has depreciated in value $30K.

Service never answers the phone. When you finally figure out how to obtain service, there is no follow up. Was informed of a part recall 2 months ago. But, the part still hasn't shipped "from Germany."

Had oil supposedly changed, yet within 7 days oil light comes on and come to find out, the oil is now empty (7 days after an oil change appt here.)

And I still can't get anyone on the phone.

Good luck if you do any business here!