Jessica Rodriguez

Review of Grand Hyatt San Antonio / Hyat...

I had this place at 5 stars but then I paid $5 for...

I had this place at 5 stars but then I paid $5 for 2 16oz sodas. No biggie, prices are usually quadrupled in tourist areas. Then I went to put something in the microwave and couldn't find it because there isn't one in the room. First hotel ever that doesnt have one in the room. There was one, however, on the other side of the building on my floor, by the one and only ice machine on my floor. We then went to walk downtown only to come back to the room to a check out bill for $33.56 for parking. Really??!! Where else would guests park if not in the hotels garage?? They do not tell you that you'll be paying to park in thier garage. Had we known we'd have to pay $31 plus tax we would have found parking elsewhere.
The bed was very comfortable. The room was clean as to be expected. It was quiet.