NP Taku Review of west corp management group
update 07/19/2020 Stop lying online I have sent in...
update 07/19/2020 Stop lying online I have sent in an official letter from my attorney, sent follow up emails to both the leasing office and cooperate office, called leasing office staffs and was told by Kim she can not do anything she does not own any property, I have not spoken to anyone from WESTCORP till date. My letter stands and I demand a response. From next month I will not pay any rents until my concerns are addressed appropriately. Tenant will withhold all rent payment until landlord reaches out to tenant. It was June 29th a month ago till no resolution with any of my issues.
Westcorp,
This is my official thoughts on this cooperation. We are all fed up with the manner in which we as residents are being treated in this complex and buildings we all call homes. First of all this was not what I signed up for a year and half ago when I toured this property and choosed it among all the others I saw to call my home. I do understand COVID19 messed alot of things up for everyone so the "amenities were closed" since everything else was closed I get that side of the story it was the best thing to do to help prevent the spread and lower the risk. Now we are in phase two almost closing phase three why on earth do we still have to be limited on the usage of these "amenities"? The rents were never reduced for not using these amenities nor we were able to even borrow any requirements from the gyms as residents to use even though other complexes were giving their residents access to borrow gym requirements that is by gone now. I received 4 emails of the same message from 4 different persons working at westcorp clearly westcorp waiving all legal liability from residents prior to opening the amenities to limited usage in relation to COVID19. Okay we as residents duely accepted the liabilities to use the amenities, why should we be limited to only 9am-6pm? I sometimes work 7am-7pm as a healthcare worker and I know other residents work maybe 8am-5pm or otherwise. This is the desert and it is excruciatingly hot outside now I rather cool off about 6pm or 7pm till later in the evening by the pool or workout early in the mornings like I use to 5am or so. I choosed Evolve partly because the gym, pool,business center, etc where shown to me by Michelle and Hunter during my tour as available to the residents and the gym and pools were open 24 HOURS; more of the reason I was adamant about having a pool upstairs view which I have paid for over 4 months now with no one to even look at outside. What is the point here? Major gyms like LVAC, EOS,Anytime fitness with much larger crowds are open 24 hours for their clients;yet we can not have access to our own amenities that we are paying for? Plus, I get the is a back order on hand sanitizing wipes, please buy clorox wipes and have them at the gyms it is unacceptable to have no cleaning agents available to the residents more especially during this times of COVID19. How can you justify every two hours cleaning as meeting the guidelines with cleaning when the average gym time is 30 minutes that 4 persons probably going through a machine before any cleaning is taking place and this has been going on for almost two weeks now. I will save this wall message and I do encourage all residents to do same. If nothing is done about how the residents are being treated and locked out of amenities they should be having; I will start a class action against westcorp. This is completely unacceptable someone needs to respond and fast too. I pay the amount I accepted to pay as rents taking all into consideration such as the amenities, their time available to me, my poolside view, square footage of my apartment etc. Amenities are not complimentary they are added value to the amount broken down and that is why my two bedroom is almost 2k and not 1k like some complexes I know. This is not what I signed up when I signed my lease and renewed.
I am done with westcorp playing us residents like we beg to live here. We pay to live here and should be treated well.
Very upset current resident
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