Sisilia Hannah

Review of Sahara Chrysler Jeep Dodge Ram

If you can - avoid servicing your vehicle at this ...

If you can - avoid servicing your vehicle at this location. I've NEVER experienced service like this before. They kept my vehicle for almost 2 days and when I picked it up the job wasn't complete! I'm not sure why a diagnostic is performed by the technician/service department yet your vehicle issues are not resolved at time of pick up. The representative who I worked with said they fixed all 3 recalls on my 2013 Dodge Charger but couldn't fix the ticking coming from the a/c due to extended warranty?? I called Chapman Dodge immediately after leaving the lot and they said to bring the vehicle over and they'll take care of it. Please note, I usually service the vehicle @ Chapman but Sahara Chrysler is closer to my home and office! From this point on - I'll driver further for the SATISFACTION!!!!!!!