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Xochitl Trujillo

4 years ago

Made a complaint about the poor care provided and ...

Made a complaint about the poor care provided and their nurse practitioner Victoria Tueros, I spoke to both Javier Zarate and Daniela Alvarado, had to stay on top of my case constantly and make multiple phone calls and emails in order for them to respond. When I had let Javier know about Mrs. Tueros comment that made me feel uncomfortable he shrugged it off and let me know that in the past she has made comments to other patients and she has already received "coaching" for it. If anyone has had a similar experience with her in which she has been unprofessional I would advice you to report it.

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