Be warned. I am used to deal with various companie...

Be warned. I am used to deal with various companies providing communication infrastructure. However, I never had anyone so completely disconnected to customers IN MY LIFE. Contract department, billing all just ignore you. I would say they are letting their customers down, but I know they wouldn t understand what a customer is.
I tried to start a complaint but guess what. No such procedure available. Contacted them via web interface: ignored. I sent emails to 15 contacts I have from them. No response.
All I want them to do is to send me a bill. Would you believe that?