How disappointing. This is twice that I have visit...

How disappointing. This is twice that I have visited Prancing Pony after checking their opening hours online only to arrive to find them closed to the public. Surely a business abides by its advertised opening hours? Last night I was ushered off the premises very promptly on arriving , by a staff member who said it was closed due to a board meeting. Other customers were also arriving looking very bewildered by the unannounced closure as well, with no signage or indication of this outside.

One has to ask the question why would a board meeting be held during advertised opening hours I asked the staff member? He said he was not informed either and that if the Prancing Pony was not going to be open it usually placed this information on their facebook page. Great!!! Now I see what I did wrong earlier in the year when the same thing happened to me. Now as a potential customer I not only have to check the opening hours on your website, but also your facebook page!!! Really? Has your business grown this much that you can afford to offend potential long term, repeat customers?

. Personally, I am not happy with the way your business treats potential customers by closures during prescribed official opening hours and my business will go to many other worthy Adelaide Hills craft beer and eating venues that do not make up their opening hours as they please at the inconvenience of customers.
Lee Fenwick
Adelaide Hills