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Heidi Bowder

3 years ago

I called prior to bringing my pet into CHVM, I was...

I called prior to bringing my pet into CHVM, I was pretty sure my male cat was blocked. I spoke with Alexis on the phone ~ she was amazing and suggested I apply for Wells Fargo to help with expenses. I did not know about Wells Fargo, I applied and was approved. What a HUGE weight off my shoulders! When I got to CHVM in North Haven I was greeted by Nina, she also went out of her way to be kind, compassionate and professional. She whisked Butters away immediately so hey could evaluate him. Unfortunately he was blocked and Dr Rodina came out to explain everything she needed to do - in full detail. I was also given a treatment plan , so I was aware of all charges. I truly appreciate the transparency. I work at East Shore Veterinary Hospital and we routinely send clients to CHVM - now after my experience I can say without a doubt that they get the very best care possible. Thank you Doctors and staff you all ROCK! Butters and I thank you.

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