It really hurts me to write this review because of...

It really hurts me to write this review because of my love for Papa Del's and their pizza. But after tonight's blatant disrespect, something needs to be said. I ordered a pizza for carry out and was told a time to come pick it up. After arriving 5 minutes before my time, they told me it was not out yet (understandably since I was a bit early). However, I waited for almost an HOUR before deciding to ask where my pizza was, figuring they may have forgot about it. After going into the kitchen to ask, she came back out, pulled the pizza out of the 'keeping it hot' oven in the front (WHICH MEANS IT HAD BEEN THERE AT LEAST THE FULL HOUR I WAS THERE), handed it to me and said "Someone put it in the bottom section" I stared at them thinking it was a joke thinking they would say something, but nothing. As I'm walking out the lady behind the counter sassily mutters "Have a great night, sir" . Seriously? An hour of waiting IN STORE while NOBODY was there and didn't apologize, no form of compensation or anything. I'm writing this review to make sure that YOU, the reader, does not go in expecting adequate customer service when coming to this location. Ridiculous.