J L Review of Fairlawn Real Estate
They are very money hungry. As other reviewers hav...
They are very money hungry. As other reviewers have mentioned, they are very unprofessional, pushy, and impatient when it comes to their payment system. At the time, they would charge a late fee of 5% of the rent by the 5th day of the month, no exceptions. Even if you paid a partial amount in the interim. For me, that was about $65.
After I moved out on August 7th (one of the hottest times of year), I failed to notify Ameren- the electric company- of my move out date until the following week. In the meantime, Fairlawn racked up $30 in electric usage on my bill and refused to reimburse me.
One of my old neighbors was the one to bring this to my attention. She told me that the lights were left on along with all of the air units day and night while at least one of the upstairs windows was left open for several days.
I corresponded with Fairlawn on this matter via email multiple times, even providing them with a daily usage and cost breakdown per hour printout provided from Ameren showing that the costs incurred were theirs. They still blatantly refused to reimburse me.
It was $30. I was arguing it on principal, mostly. Of which, clearly Fairlawn was found profusely lacking.
Additionally, they pressured me into resigning my lease at much worse terms for me, including raised rent above market comparables and new "standardized" water billing fees of $25/month (my water bill was routinely below this amount prior to this). They threatened to begin showing my house almost immediately and that they would lease it to the first person who came along if I did not sign on their terms in a short period of time.
During my time there, they would routinely shuck maintenance responsibilities that were in my lease until I said I would write a bad review of them online if they did not honor it.
The house I lived in was older and severely under-insulated and they did little to correct the situation or reimburse me for the obvious heat escape issues the house had including gaps near window panes and doorways where light could be seen through.
In the end, they initially charged me about a $400 move out cleaning fee, even though I cleaned and swept every room. This fee was later reduced to about $140 when they pointed out that all they had done was clean out the refrigerator and move a table and some minor things from the basement.
Even still, $140 is way more than it would have cost a cleaning service to do the same. And, I had to fight them on it for it to be reduced.
So, it really just boils down to how willing you are to have to argue with them for all of the nickel and diming they will inevitably thrust upon you throughout the course of your lease with them.

Comments: