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Can I give them 0?

Can I give them 0?
Horrible customer service, horrendous rooms; not to mention the rooster on my patio and no privacy.
I m here right now and miserable, debating whether to fly out earlier and just wash the $ spent on this hotel.
The room is full of mosquitos and the pictures on the website are all a facade. The bathroom is dingy and the toilet is broken. When I politely called to complain to switch rooms they said it was only possible for the next day and for tonight the best they can do is just spray my room down with repellant; when I asked about the side effects of the spray on humans - pretty sure she didn t know what that meant.
Rude manager.
Pool is full of kids splashing and dropping ice cream.
Advice - don t book this hotel

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