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I am all about the community and supporting our lo...

I am all about the community and supporting our local businesses which is the reason why I called Jade first. Right off the bat I felt disrespected. I submitted an application and a few minutes later I got an e-mail saying that someone would be in contact with me, so I waited and nothing, so I gave it a few days and still nothing, so I ended up calling them instead. Then they said someone would be here on the first to get me installed, nobody ever came, no phone call or nothing. So today they show up and try to install a satellite on my garage but say they are unable to install it because of a tree, I have a detached garage about 100 ft away from my house, why would this person try to install it on my garage and not my house. This is not customer service. I was willing to pay top dollar for your service especially during Covid. I make 100k a year and yes I do live in on the southside of Alamosa, only because I want to fix up my own house. I am on several boards in the community and I will share my bad experience with everyone in the community.

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