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Gaelen Crawford

4 years ago

Buyer beware, I had Scooner Creek recommended to m...

Buyer beware, I had Scooner Creek recommended to me for repairing the hull rock dings an scratches on my day cruiser. I took it there an was quoted 3500 to 4500 approx. I turned it over to my insurance company an they approved proceeding with work. By the time this con company had supposedly finished 8000.00 later an multiple revisions to repair additional scratches not found on original estimate an inspection, I was done EVER using this company again. In addition after the insurance adjuster I had dealt with had to deal with these use car salesmen also they sent out a email to the other adjusters in Portland area to steer clients away from Scooner Creek or plan on a expensive bad experience with extremely poor workmanship.
I had to take my boat to another boat repair shop to remove all the dirt an scum Scooner Creek obviously didnt clean off to expose 40 plus more scratches they failed to find after I went to pick it up. I have pictures of the way the delivered my supposedly completed boat of all scratches an dings which again was the original reason we took it therefore. It had Columbia River dirt an scum they failed to remove on 3/4 of the bottom of the boat still. How can any shop accurately estimate repair without first cleaning the area to be repaired to expose required work?

Bottom line the second shop Northwest boat center was shocked at the condition I received the boat in but jumped in an completely redid all of it INCLUDING cleaning the bottom of boat an repaired over 40 scratches an dings for 2800.00 dollars an it looks like a brand new hull.

Buyers beware of positive post they may have been written by employees of Scooner Creek based on my experience. The one star rating I gave them is actually too high of a mark, I have pictures to prove it.

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