Location is amazing, but services and food quality...

Location is amazing, but services and food quality is an issue. 1) my room bed is not ready ( third bed is not yet set up) 2) towel has stink on it, 3) found lotion is USED when about to use, 4) fruits are spoiled in the breakfast place, 5) wait for 30 mins for replacing a not workable kettle, 6) information phone line no one pick up at 2000 hours to 2020 hours
Pros: front desk young lady is trying to help while check in