Terrible communication by sales dept to the point ...

Terrible communication by sales dept to the point of useless. Which really surprises me because without sales your out of business. Support does respond but sales does not. I did get a full refund after three weeks of nothing from my repeated emails to sales. Xotic represents Sager, MSI Etc. These companies should really reconsider using this company because it makes them look Bad!! STAY AWAY LIKE THE PLAGUE!