Jess Hunt

Review of Taylor Wright Properties

Do not i repeat do not rent from this company! My ...

Do not i repeat do not rent from this company! My husband, two roommates, and myself rented a 3 bed 2.5 bath from T Wright. We can't afford much and this was in our budget being all college students and happened to see this house while driving around town. When they showed us the home (609 cason) we were amazed at how big it was for just $1375, it had quite a few problems already but we were told the bigger problems would be taken care of before we moved in so we signed a lease. And as soon as we moved in we started realizing how bad this company was. Nothing was fixed and most of the lightbulbs didnt work (the lease said they would all be new before move in). Come winter we found the heat didn't work. We called several times and no one ever tried to fix it. The floor in the kitchen was already bubbled up (apparently from the old dishwasher floodind) and after about a month the laminate started pulling up we were told it was too expensive to fix. Neither of the doors locked properly and could easily be shoved right in not to mention every single window had its own problem of either being cracked,wouldn't open, would fall out if you tried to open, ,wouldn't stay open, or wouldnt fully shut. 2016 summer we realized the A.C. did not work at all so i called, they sent someone out only to find that whoever turned the garage into a den had the a.c. input sucking straight from the co2 output of the water heater and said he was amazed we hadn't gotten co2 poisoning yet. He tried to fix it spent almost 2 months trying to "fix" it beacuse on the days he was supposed to come out he would just not show up no call or anything then when I would call him he would constantly come up with excuses. By the time it was fixed it was already getting colder out so it didn't really matter. The next summer the a.c. didnt work again so i called multiple times with no answer as to when it would be fixed a month later I called again and demanded to speak the the head of mantinence only to be told they never got any orders for broken a.c. units when they sent someone out this time it was an actual company who told us both units were beyond repair. A week later the dishwasher broke and a guy from t wright came out to bring me 2 portable a.c. units. 2 for a 2,300 sqft house with 3 bedrooms. Ridiculous. While there he tries to fix the washer by trying to use a shop vac to get it to drain. He spent an hour and finally fixed it after completely flooding my kitchen then leaving me to clean it because quote "i have other houses i need to get to today so you got it from here right?" He didn't show up in the first place till 6pm. By this point the floor got worse and sections actually started falling through from chair legs and such. We were so done by this point we wanted out. We ended up cutting the lease and leaving a month early. We cleaned the inside as well as possible other than carpet cleaning because we had to switch the electricity to the new place and had both trash cans outside full because we had to move out before trash day and were not ganna pay to bring it to the dump. A month passes and we hear nothing about our deposit. When I called i got told i would be sent an email. By this point in already mad because the lease said they had UP TO 30 days to give us our deposit and it has already been past that with out any word at all. I get the email and they charged us over $500 for things we "didn't do" including a full home cleaning fee even though it was cleaner when we left than it was when we moved in. Branch removal wich we had nothing to do with because the city came by and cut away from power lines not cleaning up after themselves not sure how thats my problem, floor cleaning which I understand, $50 for new light bulbs because we took ours out and put the ones the had in back in, $75 dollars for 2 toilet paper holders not being on the wall (We kept them how we found them and even bought ones that hung from the toilet which we left for them), a mowing fee even though we mowed 4 days before move out, and more but im out of room. Point: DON'T!