Horrible customer service.

Horrible customer service.
Horrible both over the phone and in store countless of times.
Front & co was better a couple years back, now it's gone downhill. It's not worth consigning designer stuff with a 40/60 split where you only get 40. Mine as well do this over eBay and not have to deal with horrendous staff.
I wanted my stuff taken out of consignment, and the lady over the phone made it sound like they were so busy, mentioning that they might not be able to finish finding my items by today or even the end of the week. Note I called when they just opened. It was ridiculous, she made it sound like they were overly busy, and it was a favour to help me or too busy to even. It was a Tuesday.
When I arrive to pick up my stuff, the guy at the consignment desk throws the binder and closes the till like he's pissed off over I'm not sure what? Weird people. I really hate going here and will never come back. I thought I'd leave my account open, until the girl over the phone asked if I ever wanted to consign with them again? What? Really? I guess not now.
She mentioned that I have balance on my account when we were talking on the phone. If I didn't mention it to the guy at the desk he wouldn't have even brought it up and it would've ended there. He replied, "Did you want to take out your balance today?" Well what do you think buddy? I'm here already, am I going to wait another 5 years to take out the money? Horrible. Never will go back.