M R

Review of Las Colinas of Westover Rehabi...

Unable to post full review - likely size limitatio...

Unable to post full review - likely size limitation. Posting a smaller version. Safe to say you do not want your loved one(s) here. Do not be fooled by the scenery. Horrible mgt. which in turn is responsible for staffing shortages. Most nurses are kind - a few are absolutely awful. Rehab work your loved one was placed here for does not take place. Food is usually cold and room visits by nursing staff are way to infrequent. We moved my mother-in-law to Sorrento on Fred. Rd. - a totally different place. Las Colinas mgt. never contacted us after we moved her out 10 days early. They showed no concern whatsoever. Operated by Genesis HealthCare. They should remove all mgt. here and start over. Sorrento on Fred. Rd. 1000x better than Las Colinas.
07/31/15 - update - spoke with the admin. for this facility on phone over a month ago about my post. She said that a review would be conducted and a follow-up call would take place. No such thing ever happened. She did mention Genesis took over in Feb. of 2015. I had no experience with this facility, but suspect the Genesis acquisition has taken things down hill.