Macy's has really been disappointing lately. But t...

Macy's has really been disappointing lately. But this is the last straw:

Bought a jacket which was delivered to my place. WITH THE SECIRUTY TAG ON. (Not the first time!). Now I have international trip coming up so I had to drive to Macy's (closest one is downtown which is 20 mins away from me). No cashiers on 3 floors! I had to literally wonder around trying to find someone. Finally I see one person. I explain to her the situation, she literally looked like I was bothering her, no apology for inconvenience, nothing...