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Andrew Cass

3 years ago

This hotel is not what it seems from the first imp...

This hotel is not what it seems from the first impression. Nice lobby, nice staff, really nice beds and amazing shower pressure BUT. I get the impression that this place is either falling apart or poorly constructed from the start. In our group of 15 or so at least 3 people's AC didn't work and they couldn't or didn't fix it. Almost none of our internet logins worked and no one could fix it and the noise from room to room is horrible. I can hear my neighbor sneeze in their room and every door closing in the hallway will wake you up out of a dead sleep.

And don't fall for the coffee or tea in the lobby. It's not complimentary like every other hotel on earth and they won't say that at first. If I'm in NYC and paying hundreds of dollars per night I would expect all of these things to work And don't hit me up to pay for tea for Christ sake.

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