lucas florentin

Review of Park Central Hotel

Aweful. Room smelled pretty bad. On top of this th...

Aweful. Room smelled pretty bad. On top of this the bathroom was not cleaned properly (stains on shower) There was no room service during our stay. We ended up leaving to go to another hotel instead because it was horrible and no one was willing to assists us because they were "very busy." I tried to forget about this but a few days later I realize I was charged for two nights. Tried to contact customer service but there is no phone number. Called reservations and asked to be transferred to customer service/billing about 5 times before I was put on hold only to get a machine. It's been 5 days and I have yet to hear back from them. I do not recommend it as it seems they are understaffed and disorganized.