Bobby Petersen

Review of United Fulfillment Solutions I...

This is the worst business I have ever had the opp...

This is the worst business I have ever had the opportunity of working with. I have never been more frustrated over and over again at a company's inability to do its JOB. One example of about 100+: They shipped one package with the appropriate address in Canada to CHINA. Another small example: they shipped 100+ pieces to Amazon without the appropriate labels on them, which was their fault after we followed their archaic guidelines and process, and now we are out of those accessories since Amazon is not in the business of tracking down who owns a random box in their warehouse full of 1 million boxes. We have to buy them and air freight them in from China so that OUR customers don't continue to ask and rate us poorly because of. And their management is hiding. They don't own up to their mistakes. Bob, one of their executives, is a coward and won't fix things when they are broken costing us time, frustration, money and reputation. I cannot overstate how terrible this company is. Run far far away.